Get Returning Customers, By Getting Their Feedback

If you’re posting to Instagram, and it’s not creating more $$$$ for your business, it is because you don’t understand your customers well enough.  When you do understand your customers well enough, you regularly get Instagram messages like the one below. An Instagram Message from a Happy Customer The Solution The solution to this problem […]

Customers Find Restaurants Through Instagram and TikTok

If you are a restaurant who hasn’t posted on social media in the last month, you need to start posting now. In speaking with thousands of customers, we’ve learned that customers don’t trust a restaurant that doesn’t have an active social media presence.  Below are some specific recommendations on how you can build trust with […]

Grow Your Restaurant By Talking to Customers

If you’re a restaurant who isn’t regularly interviewing customers, you are leaving money on the table. By not interviewing customers, you’re missing out on pieces of information that can help you sell more food, and unlock new revenue streams. Below are some practical steps on how you can leverage customer interviews. 1. Start New Customer […]